Frequently Asked Questions (FAQ)

How do I request prescription refills?

Please contact your pharmacy and ask them to send our office a prescription refill.

Can I request prescription refills via this website?

No, you cannot request prescription refills via the website at this time.
Please contact Dr Maddala’s medical assistant at 469-697-5100 Option 2, if you have a special request for a prescription refill.

Do I have to accept and approve our office SMS text message notifications to send and receive messages

Yes, this is an FCC regulation.

What kind of SMS/text messages will I receive?

You will receive a text message related to your healthcare only. Here are a few examples: appointment notification, alerts, procedure information etc

Can I communicate with your office through SMS or Text??

Yes, all our staff can text you information, provided you agree to receive and send text messages from your phone.